Book Andaman Activities
Privacy Policy
Last Updated: 19 September 2026
1. General
This Privacy Policy explains how Book Andaman Activities (“Book Andaman Activities”, “we”, “us”, or “our”) collects, uses, stores, processes, and protects personal information provided by users (“you” or “your”) when you access or use our website: www.bookandamanactivities.com.
Book Andaman Activities is an online tourism and activity booking platform providing access to travel experiences, water sports, sightseeing activities, island tours, transportation-related services, and other tourism services in the Andaman & Nicobar Islands.
By accessing or using our website, submitting information, creating a booking, making a payment, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy should be read together with our Terms & Services, Cancellation & Refund Policy, and any other policies published on our website.
2. Definitions
- User, You or Your: any person who accesses, browses, registers on, or uses Book Andaman Activities services.
- We, Us, Our or Book Andaman Activities: the entity operating the Book Andaman Activities platform.
- Website: www.bookandamanactivities.com, including its pages, booking interfaces, forms, and related digital services.
- Service Provider or Activity Operator: a third-party tourism operator, activity provider, hotel, transport provider, ferry operator, boat operator, diving operator, or other partner whose services may be booked through our platform.
- Personal Data: information that relates to or can reasonably be associated with an identifiable individual.
3. Information We Collect
We may collect information that you voluntarily provide when you use our website or book a service.
A. Personal Information
- Full name, mobile number and email address
- Age or date of birth, gender and nationality where required
- Number of travellers and passenger information required for ferry or travel bookings
B. Booking Information
- Activity selected, travel date, preferred time slot and number of participants
- Pickup and drop location, hotel information and island or location information
- Special requests and booking reference or transaction details
C. Payment Information
Payments made through our website may be processed through third-party payment gateways. We may receive payment status, transaction ID, payment reference number, amount paid, payment date and time, and payment method.
Book Andaman Activities does not need to store your complete debit or credit card number, CVV, UPI PIN, or banking password. Payment information is generally processed by the authorised payment gateway according to its own privacy and security practices.
D. Communication Information
If you contact us through WhatsApp, phone, email, website forms, social media, or other communication channels, we may retain the information necessary to respond to your request, provide customer support, or manage your booking.
4. Automatically Collected Information
When you visit our website, certain technical information may automatically be collected, including:
- IP address, browser type, device type and operating system
- Pages visited, date and time of visit, referring website and approximate location information derived from technical data
- Website interaction and usage information
This information may be used for website security, analytics, performance monitoring, troubleshooting, and improving our services.
5. How We Use Your Information
We may use your personal information for purposes including:
- Processing and confirming bookings, providing activity tickets and booking confirmations
- Sending booking information through email, WhatsApp, SMS, or other communication channels
- Coordinating with activity operators and service providers, including pickup and drop arrangements where applicable
- Processing payments and refunds, customer support, enquiries and booking verification
- Preventing fraud, misuse or unauthorised transactions and maintaining booking and transaction records
- Improving our website and booking experience, including website usage and performance analysis
- Sending service-related notifications and, where permitted, promotional offers, discounts and marketing communications
- Complying with legal, regulatory, tax, accounting or governmental requirements
6. Sharing Information with Service Providers
Book Andaman Activities operates as a tourism booking platform and may need to share relevant customer information with the service provider responsible for fulfilling your booking.
Depending on your booking, information may be shared with scuba diving, kayaking, water sports, boat and ferry operators; hotels; cab and transport providers; tour operators; sightseeing providers; ticketing partners; and other service providers necessary to fulfil your booking.
Only information reasonably necessary for providing the booked service should be shared. An activity operator may, for example, require your name, mobile number, hotel or pickup location, booking date, and number of participants.
7. Payment Processing
Payments made through Book Andaman Activities may be processed through third-party payment gateways. When you make a payment, you may be redirected to or otherwise interact with the payment gateway's systems.
We may receive confirmation that a payment has been successful, failed, pending or refunded. We do not request or require your UPI PIN, internet banking password, or card PIN. Third-party payment providers may have their own privacy policies and terms governing their processing of payment information.
8. WhatsApp, Email and Communication
We may use WhatsApp, email, SMS, telephone calls, or other communication channels to provide:
- Booking confirmations, tickets, invoices or receipts
- Pickup instructions, activity information and schedule updates
- Cancellation or rescheduling information, customer support and important service notifications
- Promotional communications where permitted
You may request that promotional communications be stopped.
9. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to keep the website functioning properly, remember preferences, understand website usage, improve website performance, analyse visitor behaviour, measure advertising performance, and improve marketing campaigns.
Third-party analytics or advertising services may also use cookies or similar technologies in accordance with their own policies. You may manage cookie preferences through your browser settings or any cookie-management tools made available on the website.
10. Reviews, Photos and User Content
If you voluntarily submit reviews, ratings, feedback, photographs, videos, testimonials, or other content to Book Andaman Activities, we may use that content for customer service, website improvement, promotional purposes, or marketing, subject to applicable law and any permissions or terms applicable to that submission.
We will not represent a fabricated review as a genuine customer review. If you want to request removal or correction of content you have submitted, you may contact us.
11. Marketing and Promotional Communications
We may use your contact information to communicate with you about offers, discounts, new activities, travel packages, promotional campaigns, booking reminders, and relevant tourism services.
Where required by applicable law, promotional communications will be sent based on appropriate consent or another permitted legal basis. You may opt out of promotional communications by contacting us or using an unsubscribe mechanism where provided. Even after opting out of marketing communications, we may continue sending essential transactional communications relating to your bookings.
12. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites and services, including payment providers, social media platforms, tourism operators, ferry operators, maps, analytics providers, advertising platforms, and other service providers.
Once you leave our website or interact directly with a third-party service, that third party's privacy policy and terms may apply. Book Andaman Activities is not responsible for the privacy practices, security, or content of third-party websites that we do not control.
13. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, unauthorised disclosure, loss, misuse, alteration and destruction.
However, no internet-based system can be guaranteed to be completely secure. You acknowledge that information transmitted over the internet may carry inherent security risks.
14. Data Retention
We may retain personal information for as long as reasonably necessary to provide our services, maintain booking records, process payments and refunds, handle customer support, resolve disputes, meet accounting and tax requirements, comply with applicable laws, prevent fraud or misuse, and protect our legal rights.
When personal information is no longer required for legitimate business or legal purposes, we may delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.
15. Your Rights
Subject to applicable law, you may have rights relating to your personal data, including rights to request information about personal data processed by us; request correction of inaccurate or incomplete information; request deletion of personal data where applicable; withdraw consent where processing is based on consent; raise a grievance regarding the processing of your personal data; and exercise other rights available under applicable data protection laws.
The Digital Personal Data Protection Act, 2023 provides, among other things, rights for Data Principals concerning access to information about their personal data and grievance redressal. To exercise an applicable right, please contact us using the details below.
16. Children's Information
Our services may involve family and group travel bookings. Where information relating to a child is required for a booking, it should be provided by the child's parent or lawful guardian, or otherwise as permitted by applicable law.
We do not knowingly seek to independently collect personal information from children for purposes unrelated to providing the requested service. The DPDP Act defines a child as an individual who has not completed 18 years of age and contains specific requirements concerning children's personal data.
17. Legal Disclosures
We may disclose personal information where reasonably necessary or legally required to comply with applicable laws or regulations; respond to lawful requests from government authorities; comply with court orders or legal proceedings; detect or prevent fraud; protect the rights, property, or safety of Book Andaman Activities, users, partners, or the public; or enforce our Terms & Services or other policies.
18. Business Transfers
If Book Andaman Activities or substantially all of its business or assets are involved in a merger, acquisition, restructuring, sale, investment, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, applicable laws, or data-processing practices. The updated Privacy Policy will be published on this page with a revised Last Updated date.
Your continued use of the website after an updated policy is published may be subject to the revised policy to the extent permitted by applicable law.
20. Contact Information
For questions, privacy requests, data-related concerns, or complaints regarding the handling of your personal information, contact:
Book Andaman Activities
www.bookandamanactivities.com
Phone / WhatsApp: +91 97493 04629